About Specially Ordered Items

   We try to provide the most accurate and detailed information about our products, including photos, before you place an order. If an item is considerably different than described or is damaged or ill-fitting, we will replace or repair that item at no charge. Special orders may be arranged on-line or directly via telephone. Please look over the subjects above for more information.
   All special orders are subject to a 50% deposit before processing can begin. Cancellations after the deposit has been made and before the order has been sent out (usually one day) are subject to a 20% fee (one-fifth of the deposit money). Cancellations thereafter forfeit the entire deposit.



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